Frequently Asked Questions
Churchland Animal Clinic FAQs
There is no question too big or too small for our veterinary team. Below are some answers to our most common questions.
We Proudly Serve the Pets in Portsmouth, VA, and Beyond
At Churchland Animal Clinic, we get a ton of interesting questions from pet parents. Below are some FAQs that might help answer any questions or concerns. Please feel free to call us at (757) 484-2733 for any other concerns you might have about your pet.
What type of pets do you see?
At Churchland Animal Clinic, we provide services to cats and dogs. Depending on veterinarian availability, we may be able to accommodate other species; please contact us for more details.
What are your payment options?
We accept debit cards, credit cards (Visa, Mastercard, Discover, American Express), cash, ScratchPay, and CareCredit. Payment is due at the time of service. We do not bill. Please feel comfortable to ask for pricing before services.
How can I schedule an appointment for my pet?
We want to make your visit as simple as possible. You can use our online appointment system to book an appointment by clicking here, or you can call us directly at 757-484-2733.
What services do you provide?
We’re proud to provide a wide range of veterinary services for your pet! Please check our veterinary services page for a comprehensive list of all the services we offer.
Do you take walk-ins?
No, all patients are seen on a scheduled appointment basis only.
Do you see urgent care/emergencies?
For evaluation of what an actual pet emergency is, click here. If your pet is experiencing a medical emergency, we recommend contacting an emergency veterinary hospital that has the appropriate resources to provide immediate and intensive care.
If you are unsure whether your pet’s condition is an emergency, please call us and our team can help guide you toward the most appropriate next step, you may also click here.
How do I request medication / written refills?
If you are looking to purchase a product directly from the clinic, please call the office to ensure that we have it in stock. If you are interested in purchasing online, you may order through our online pharmacy here. Due to high volume, for all medication and written prescription refills, we ask that you please allow 48 – 72 hours before contacting the clinic regarding a status update.
What do I need for a first-time appointment?
If this is your pet’s first time seeing us, please provide any previous medical information and vaccinations to info@churchlandanimalclinic.com when you schedule the appointment. One of our care team members will provide you with available appointment dates and times. Any paperwork provided by our staff is required to be filled out in its entirety.
For further questions, please reach out to one of our care team members at (757) 484-2733.